24
Unconfirmed
2
Confirmed
26
Total
Thu, 30 July 2026
Verbal instruction from Henry (Project Manager, Andy) to string/break down fencing on all cut low spots.
Recommended action
Generate VIRF for client-directed fencing works on all cut low spots. Document instruction from Henry/Andy dated 2026-07-30. Assess cost and time impact.
Thu, 30 July 2026
Verbal instruction from Ed (MRWA Inspector) requiring middle posts on all fence returns greater than 1 metre between barrier and fence.
Recommended action
Generate VIRF for additional middle post requirement. Document instruction from Ed (MRWA Inspector) dated 2026-07-30. Assess cost impact for additional posts and installation labour. Likely variation event.
Thu, 30 July 2026
Verbal instruction from Ed (MRWA Inspector) requiring middle posts on all fence returns with spacing >1m between barrier and fence
Recommended action
Generate VIRF immediately. Client-directed design change to fencing specification. Quantify impact: additional posts, labour, installation time. Prepare variation claim for supply and installation of frangible posts.
Thu, 30 July 2026
Verbal instruction from Henry (Project Manager, Andy present) directing fence breakdown on all cut low spots at SLK 17.0–17.1
Recommended action
Generate VIRF immediately. Instruction directs additional fencing works not within original scope. Quantify labour, plant, and material impact for variation claim preparation.
Wed, 29 July 2026
Client representative Lawrence Chang verbally instructed contractor to grade and construct new road section (approximately 5,000 m²) outside original contract scope at CH1200-CH2000. Works proceeded under verbal direction.
Recommended action
Generate VIRF immediately documenting Lawrence Chang's verbal instruction. Obtain written confirmation of instruction and authority. Prepare cost and time estimate for variation claim. Escalate to PM for commercial review and client notification.
Tue, 23 June 2026
Client Representative Mr Bob verbally instructed site shutdown at 10:21hrs on 23/06/2026 due to inclement weather and restricted site access. Work ceased for remainder of day.
Recommended action
Generate VIRF immediately. Document client-directed shutdown. Prepare EOT claim for weather delay day (1 day lost). Attach weather data and this VIRF to EOT submission. This record is made to document verbal instructions given by the Client Representative. The Contractor reserves the right to claim additional cost and/or time associated with compliance with this instruction.
Tue, 23 June 2026
Client Representative Mr Bob verbally instructed site shutdown at 10:21 on 23/06/2026 due to inclement weather and restricted site access. Work ceased after first hour of operations.
Recommended action
Issue formal VIRF to document verbal instruction. Instruction resulted in full day shutdown with crew and plant mobilised but unable to work. Preserve all time records and costs associated with this shutdown period.
Tue, 9 June 2026
Verbal instruction received from Angie Doyle (Client Representative) at 19:55 on 09/06/2026 to relocate digger for additional works. Superintendent uncertain whether instruction constitutes a variation to contract scope.
Recommended action
Generate VIRF immediately. Document instruction details, time, and person giving instruction. Engage PM to assess whether works fall within contract scope or constitute a variation. Do not proceed with additional works until scope clarification obtained and variation approved if required.
Tue, 9 June 2026
Verbal instruction received from Angie Doyle (Client Representative) at 19:55 to relocate digger and perform alternate work. Supervisor notes scope status is uncertain ('might be a variation I'm not sure'). Instruction diverted plant from programmed culvert excavation works.
Recommended action
Generate VIRF immediately documenting: (1) Client representative name: Angie Doyle, (2) Time: 19:55, (3) Instruction: Relocate digger for alternate work, (4) Impact: 1.0h digger idle/redeployment, diversion from programmed culvert works, (5) Scope status: Uncertain — flagged for PM determination. Attach VIRF footer reserving rights to claim cost/time. Obtain PM confirmation of variation status within 24 hours.
Tue, 2 June 2026
Client Representative (Roger Rickerby) verbally instructed all works to cease at 08:30hrs pending Engineer re-testing of ball embedment tests due to discrepancy in results between 01 June and 02 June testing.
Recommended action
Issue VIRF immediately documenting the verbal instruction to cease works. Record instruction time (08:30hrs), instructing party (Roger Rickerby), and resumption time (12:45hrs). Attach to EOT/variation claim documentation. This record is made to document verbal instructions given by the Client Representative. The Contractor reserves the right to claim additional cost and/or time associated with compliance with this instruction.
Tue, 2 June 2026
Client Representative Billy Bob verbally instructed contractor to price additional formwork and footings works at a separate location outside current contract scope. Instruction given 02/06/2026 at 08:53. Works to commence in approximately one week.
Recommended action
Issue VIRF #[next] to Billy Bob documenting verbal instruction for out-of-scope pricing request. Prepare variation pricing for additional formwork/footings works. Obtain written confirmation of instruction and scope definition before commencing works. Flag to PM for commercial review and approval prior to proceeding.
Tue, 2 June 2026
Client Representative Billy Bob verbally instructed Contractor at 08:53 on 2 June 2026 to price up additional footings and FRP works located around the corner from current contract works. Works are in addition to current contract scope and are scheduled to commence in approximately one week.
Recommended action
Generate VIRF immediately and issue to client for written confirmation. Advise PM to prepare cost estimate and program impact assessment for additional works. Confirm scope boundaries and interface with current works. Obtain signed variation order prior to commencement.
Sat, 30 May 2026
Roger Rickerby (Superintendent) verbally directed at 1430 to extend pavement widening 200m past contract limit CH 12.000 to tie into McPhee Road junction. Stated 'just keep going' for traffic safety reasons. This is outside contract scope per Scope of Works clause 2 (CH 0.000–12.000 limit). No written direction received.
Recommended action
IMMEDIATE: Generate VIRF for verbal instruction to extend works beyond CH 12.000. Flag for PM approval before any works commence past contract limit. Request formal Superintendent's Direction in writing. Prepare variation estimate for 200m pavement widening extension including subgrade, pavement, line marking, and traffic management. Crew correctly instructed to hold at CH 12.000.
Sat, 30 May 2026
Verbal instruction from Roger Rickerby (Superintendent) at 1430 to extend pavement widening 200m past CH 12.000 to tie into McPhee Road junction for traffic safety. Superintendent requested crew to 'just keep going' through tomorrow. No written direction received.
Recommended action
Generate VIRF immediately. This is a verbal client instruction directing additional works outside the contract scope limit (CH 0.000–12.000). Document the instruction, time, issuer, and crew response. Flag for PM review and commercial assessment. Do not proceed with works until written direction received and variation approved.
Sat, 30 May 2026
Verbal direction from Roger Rickerby (Superintendent) at 1100 hours on 30/05/2026 to continue excavating latent rock condition at CH 6.500 with hammer attachment and to submit claim through proper channels. Client acknowledged material is harder than indicated in geotechnical report. No written instruction provided.
Recommended action
VIRF must be generated and issued to Client immediately for signature. This documents the verbal direction to proceed with varied work method (hammer) in response to latent site conditions. Essential evidence for Clause 7 claim. Capture Client's verbal acknowledgement that geotechnical information was deficient.
Sat, 30 May 2026
Verbal instruction from Roger Rickerby (Superintendent) at 11:11 on 30/05/2026. Roger attended site at 1100, inspected the cut face at CH 6.500, acknowledged the material is harder than indicated in the geotechnical investigation, and directed contractor to "continue excavating, get a hammer in, and submit a claim through the proper channels." No written direction provided. Confirmed verbally that this would be assessed as a site conditions claim.
Recommended action
Generate VIRF immediately. Document verbal instruction to continue works with hammer attachment. Ensure VIRF references the latent condition notification issued at 1015 and Roger's acknowledgement of the harder-than-expected material. This VIRF supports the site conditions claim and protects contractor's rights to cost and time recovery.
Sat, 30 May 2026
Verbal instruction from Roger Rickerby (Superintendent, Example Principal Pty Ltd) at 0930hrs on 2026-05-30 directing incorporation of cut rock material from CH 6.500 directly into embankment lift at CH 7.200 without source approval and testing process required under Technical Specification clause 8 (Pavement Materials and Construction). Client Representative stated need to 'keep production up' and would 'sort the paperwork later'. Material has not been classified or tested for grading, plasticity, durability, moisture, or compaction suitability. Contractor advised of spec conflict and potential rework exposure, proceeding under Client direction with written confirmation requested.
Recommended action
Generate formal VIRF immediately. Document verbal instruction with all details including time, person, specification clause bypassed, material quantities (320m³), and Client Representative's acknowledgment of spec conflict. Attach to NATA test results when received. Escalate to PM for commercial review — potential variation for additional testing, rework if material fails, and time impact. Reserve rights for cost/time associated with compliance and any remedial works.
Sat, 30 May 2026
Verbal instruction from Roger Rickerby (Superintendent, Example Principal Pty Ltd) at 0930hrs on 30/05/2026 directing contractor to place cut rock material from CH 6.500 directly into embankment fill at CH 7.200 without source approval and testing process required by Technical Specification clause 8 (Pavement Materials and Construction). Client stated "we need to keep production up" and would "sort the paperwork later." Approximately 320m³ of unclassified, untested rock material placed under this direction.
Recommended action
Issue VIRF immediately documenting this instruction. Material has not been tested for grading, plasticity, durability, moisture content, or compaction suitability as required by specification. High rework risk if material fails subsequent testing. Client must provide written confirmation and accept cost/time liability for any rework, testing delays, or non-conformance rectification. Recommend ceasing placement of additional untested material until written direction received.
Fri, 29 May 2026
Verbal instruction from Roger Rickerby (Superintendent, Example Principal Pty Ltd) at 14:30 to extend pavement widening 200m beyond contract limit CH 12.000 to McPhee Road intersection. No written confirmation provided.
Recommended action
GENERATE VIRF IMMEDIATELY. Document verbal instruction, advise client written direction required before proceeding. Notify PM of scope exceedance and potential variation claim. This record is made to document verbal instructions given by the Client Representative. The Contractor reserves the right to claim additional cost and/or time associated with compliance with this instruction.
Fri, 29 May 2026
Verbal instruction from Roger Rickerby (Superintendent, Example Principal Pty Ltd) at 1430hrs on 29/05/2026 to extend pavement widening 200m beyond contract limit (CH 12.000) to McPhee Road intersection. Superintendent requested crew to 'just keep going' through tomorrow for traffic safety purposes. No written confirmation provided.
Recommended action
GENERATE VIRF IMMEDIATELY. Document verbal instruction. DO NOT PROCEED with works beyond CH 12.000 until written Superintendent's Direction received and PM reviews commercial implications. This is out-of-scope work requiring variation assessment.
Thu, 14 May 2026
Verbal instruction from Client Representative Clayton at 01:56 stating 'We are now at the 10th hour and this should have been completed'. Instruction relates to completion expectations for triple truck access works at Bonnie Downs.
Recommended action
Generate VIRF immediately. Document timeline pressure being applied by client. This instruction may conflict with contractor's safety and compliance obligations regarding clearing boundary verification. PM to review and respond to client regarding realistic completion timeline given scope clarification requirements.
Thu, 14 May 2026
Client representative issued verbal instruction to 'move the wheelbarrow' which resulted in three days of lost productive time. Instruction details (authorizing person, specific time) not fully documented in site diary entry.
Recommended action
IMMEDIATE ACTION REQUIRED: Generate VIRF to formally document this verbal client instruction. Capture: (1) Name and position of client representative who issued instruction, (2) Date and time instruction was given, (3) Specific scope of works directed, (4) Resources diverted and duration (3 days), (5) Impact on program. Request written confirmation from client. This is a clear variation event with significant time and cost implications. This record is made to document verbal instructions given by the Client Representative. The Contractor reserves the right to claim additional cost and/or time associated with compliance with this instruction.
Thu, 14 May 2026
Verbal instruction received from client representative to relocate wheelbarrow. No formal written variation issued. Instruction resulted in three days production loss.
Recommended action
Issue VIRF immediately. Document all costs associated with compliance including: labour standing time, plant idle time, schedule disruption, and demobilization/remobilization costs. Prepare EOT claim for three days lost production. PM to quantify full commercial impact and submit formal variation claim. This record is made to document verbal instructions given by the Client Representative. The Contractor reserves the right to claim additional cost and/or time associated with compliance with this instruction.
Tue, 12 May 2026
Client Representative Chris Green issued verbal instruction to accelerate works, stating crew needs to 'hurry up, pull their fingers out and get this job complete because they're way behind in time and costs'. This instruction was given on 2026-05-12.
Recommended action
GENERATE VIRF IMMEDIATELY. Document verbal acceleration instruction from Chris Green. This represents a change to contract program and may trigger additional cost/time claims. Client acknowledging project is behind may support EOT claims. Ensure all acceleration costs are captured separately. Notify PM immediately for commercial review.
Mon, 11 May 2026
Client Representative Barry Brush verbally instructed additional works to construct new footpath at 11:00am on 11/05/2026. Instruction diverted 2 personnel from scheduled works for approximately 2 hours for scope review. Client has requested additional 3 days on program requiring 2 carpenters at $110/hr each for 10hrs/day, bobcat at $300/day, and operator at $85/hr for 10hrs/day.
Recommended action
Issue VIRF immediately documenting verbal instruction from Barry Brush. Prepare variation claim for 3 additional program days plus costs: 2x carpenters ($110/hr x 10hrs x 3 days = $6,600), 1x operator ($85/hr x 10hrs x 3 days = $2,550), 1x bobcat ($300/day x 3 days = $900). Total estimated additional cost: $10,050 plus EOT claim for 3 days. Submit to PM for client approval before commencing footpath works.
Mon, 11 May 2026
Client Representative Barry Brush verbally instructed additional works to construct footpath at 22:32. Client advised work requires additional 3 program days with specific resource requirements: 2x carpenters at $110/hr (10 hrs/day), Bob Cat operator at $85/hr (10 hrs/day), and Bob Cat hire at $300/day.
Recommended action
IMMEDIATE ACTION REQUIRED: Generate VIRF #[next] documenting this verbal instruction. Prepare formal variation proposal for PM review covering: (1) 3-day time extension, (2) Labour costs: 2x carpenters x 10 hrs x 3 days x $110/hr = $6,600, (3) Operator costs: 10 hrs x 3 days x $85/hr = $2,550, (4) Plant hire: 3 days x $300/day = $900, (5) Total direct costs $10,050 plus margin and preliminaries. DO NOT PROCEED with footpath works until written variation approval received. This instruction given after hours (22:32) — confirm in writing first thing tomorrow morning.